Privacy Policy

Thank you for visiting our website At Supp App Pty Ltd, ABN 63 610 830 763 (“Supp”), we are committed to protecting your privacy as a user of our app or online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the personal information provided by you and adhere to the Privacy Act 1988 and Australian Privacy Principles (APPs). Please read our privacy policy below carefully.

Supp provides a community jobs marketplace for the hospitality industry which allows hirers and workers to connect. However, it should be noted that we are purely a marketplace, and we offer no assurance that workers will get hired, or that hirers will find suitable workers. It is advised that you also read our Terms & Conditions which is available on the website and in the app.

You may change your details at any time by advising us in writing via email or using the platform functionality. All information we receive from our customers is protected by industry standard security practices. All information sent to us is encrypted using standard transport-level encryption technologies. Furthermore, all customer data collected is secured against unauthorized use or access. Credit card information is not stored by us. By using our app or website, you consent to this Privacy Policy.


We receive and store information you enter on our website and platform, or give us in any other way from time to time. You may provide us with personal information that can identify you, including basic contact information such as your name, phone number, address, email address and information for identification purposes (“Personal Data”) to enable us to review your application and approve and create your profile for access to the platform, and we may also collect additional information at other times, including but not limited to, when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer services.

We may use Personal Data collected from you for the purpose of providing you with direct marketing material, updates regarding our platform or website. If you wish to cease receiving any such information you may let us know either by email or unsubscribing at any time and your request will be promptly actioned. Individual profile and company details are not used for any other purpose. Details are only supplied to third party services when it is required by law, for services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of our online visitors. We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about us and our services (“Personal Data”).

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control. We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you. To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy. Some of our service providers may be overseas and may not be subject to the Privacy Act 1988 and the APPs. Please contact us if you require specific details.

Any non-personal information, communications and material you send to our website, platform or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis. We are free to use and reproduce any such information freely, and for any purpose whatsoever. Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing or marketing services.


A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website may use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.


We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may use your Personal Data to protect our rights, property or safety, our customers or third parties.

If there is a change of control in one of our businesses (whether by merger, sale, transfer of assets or otherwise) customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.


We use a third party service called Typeform to collect user information and you will complete the inputs to this database when you fill out the application form on our website or the in-app sign up button. The storage of personal information by Typeform is governed by, the terms and conditions set out in the TYPEFORM terms of use and privacy policy that is set out on the Typeform website We do not and will not sell or deal in personal or customer information except through a change of control in one of our businesses. We will never disclose your Personal Data to a third party except the necessary information required by providers of services you have purchased or to protect our rights, property or safety, our customers or third parties or if required by law.

We may however use in a general sense without any reference to your name or your other your personal information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve our platform and services but not for any other use.


Confidential credit card information required by the platform is processed by Stripe. For more information on Stripe's security policies, please refer to their website at We will not use any credit card information for marketing purposes. 


We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.


This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.


As we plan to ensure our privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on this website. Please return periodically to review our privacy policy.

If you have any questions or concerns at any time about our privacy policy or the use of your personal information, please contact us at and we will respond within 48 hours to provide you with details of personal information held about you and manage your request for personal information in accordance with the Privacy Act 1988 and Australian Privacy Principles (APPs).

If we decide to change this Privacy Policy, we will post those changes on this page, and update the Privacy Policy modification date below.

This Privacy Policy was last modified on 31.01.2017.